Privacy Policy

Last updated April 26, 2024

This privacy notice for Harry’s Home of Fine Food Online Store, describes how and why we might collect, store, use and/or share (process) your information when you use our Services, such as when you:

  • Visit our website, or any website of our that links to this privacy notice.
  • Engage with us in other related ways, including sales, marketing or events.

Concerns or Questions? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at onlinestore@harrys.co.zw.

 

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. WHAT ARE YOUR PRIVACY RIGHTS?
  7. CONTROLS FOR DO-NOT-TRACK FEATURES.
  8. DO WE MAKE UPDATES TO THIS NOTICE?
  9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

  1. WHAT INFORMATION DO WE COLLECT?

We collect the personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us and the services, when you participate in activities on the services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include, but is not limited to, the following:

  • Names
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Usernames
  • Passwords
  • Billing Addresses
  • Debit/Credit Card Numbers

Sensitive Information.  We do not process sensitive information.

All personal information that you provide to us must be true, complete and accurate and you must notify us of any changes to such personal information.

INFORMATION AUTOMATICALLY COLLECTED

We automatically collect certain information when you visit, use, or navigate the Services. The information does not reveal your specific identity (like your name and contact information) but may include device and usage information, such as your IP address, browser and devise characteristics, operating system, language preferences, referring URL’s, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

 

  1. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To fulfil and mange your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To comply with our Legal Obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

 

  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  • Business Transfers. We may share to transfer your information in connection with, or during negotiations of, any merger, sale of any company assets, financing, or acquisition of all or a portion of our business to another company.
  • We may share or transfer our information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services and promotions.

 

  1. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Our Services offer you the ability to register or log in using third-party social medial account details. Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their Privacy Policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law, (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need for to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example if your information has been stored on backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

  1. WHAT ARE YOUR PRIVACY RIGHTS?

Withdrawing Your Consent: If we are relying on your consent to process your personal information, which may be expressed and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE” below.

However, please note that this will not affect the lawfulness of the processing before withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

ACCOUNT INFORMATION.

If you would at any tie like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active database. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

If you have any questions or comments about our privacy policies you may email us at onlinesstore@harrys.co.zw.

 

  1. CONTROLS FOR DO-NOT-TRACK FEATURES.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

 

  1. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

 

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this notice, you may contact us at:

Harry’s Fine Food Store
Gate 3, Borrowdale Racecourse
Harare
Zimbabwe
Phone: 078 170 9009
onlinestore@harrys.co.zw